Proof grade B
Cosco
Broadcasts, order/delivery automation, live support, chatbots and verification.
BProof grade
7Metrics retained
1Evidence records
AiSensyVendor
Reported outcomes
Context and boundaries
Source trail
- Cosco case study
Vendor-hosted named case: Cosco replaced email/WhatsApp-app broadcasts, automated order and delivery updates, used live chat/chatbots and obtained verification. Results say 3x better reach, 2x engagement and 98% open rate, described as 5x email/SMS. A named executive testimonial says reach moved from around 30-35% to around 90%, while the challenge text says 35%; 90/35 is about 2.57x and 90/30 is 3x, so the headline depends on which baseline is used. No dates or message counts are shown.
company · accessed 2026-07-13