RIntelligence
BProof grade
10Metrics retained
1Evidence records
AiSensyVendor

Reported outcomes

20 percentPrior email/SMS open rateNo period is disclosed. · AiSensyBaseline: “Prior email/SMS open rate” is itself the source-reported baseline value; the retained source does not disclose an earlier comparison baseline. · Formula: Sent/open counts are absent.
2 percentPrior email/SMS click-through lower boundNo period is disclosed. · AiSensyBaseline: The retained source reports “Prior email/SMS click-through lower bound” but does not disclose the pre-intervention or comparison value needed as a baseline. · Formula: Click and denominator counts are absent.
5 percentPrior email/SMS click-through upper boundNo period is disclosed. · AiSensyBaseline: The retained source reports “Prior email/SMS click-through upper bound” but does not disclose the pre-intervention or comparison value needed as a baseline. · Formula: Click and denominator counts are absent.
15 minutes after abandonmentCart-reminder delay lower boundNo deployment dates are disclosed. · AiSensyBaseline: The retained source reports “Cart-reminder delay lower bound” as an absolute or contextual figure but does not disclose a pre-intervention comparison baseline. · Formula: Configured timing bound; no calculation is described.
20 minutes after abandonmentCart-reminder delay upper boundNo deployment dates are disclosed. · AiSensyBaseline: The retained source reports “Cart-reminder delay upper bound” as an absolute or contextual figure but does not disclose a pre-intervention comparison baseline. · Formula: Configured timing bound; no calculation is described.
98 percentWhatsApp open rateNo period is disclosed. · AiSensyBaseline: 20 · Formula: Message/open counts and matched cohort are absent.
21 x return on investmentReported ROINo period is disclosed. · AiSensyBaseline: The retained source reports “Reported ROI” but does not disclose the pre-intervention or comparison value needed as a baseline. · Formula: Spend, revenue and ROI convention are absent.
40 percent of abandoned carts, maximumCart recoveryNo period is disclosed. · AiSensyBaseline: The retained source reports “Cart recovery” but does not disclose the pre-intervention or comparison value needed as a baseline. · Formula: Cart and recovered-order counts are absent.
2 xLive-support engagement improvementNo period is disclosed. · AiSensy body copyBaseline: 1 · Formula: Engagement event and counts are absent.
3 xOverall customer-engagement improvementNo period is disclosed. · AiSensy results panelBaseline: 1 · Formula: Scope is not reconciled with the 2x live-support claim.

Context and boundaries

Workflowcustomer_support_and_service–identity_verification_and_compliance–orders_inventory_and_marketplaces–shipping_delivery_returns_and_trackingCart recovery, broadcasts, order/delivery updates, live support and verification.
Implementation?No campaign or measurement dates are disclosed.
CaveatsThe page reports 2x engagement for live support and 3x overall engagement without defining the scopes.vendor_owned

Source trail

  1. The Hatke case study

    Vendor-hosted named ecommerce case: The Hatke used 15-20 minute cart reminders, broadcasts, order/delivery updates, live support and verification. AiSensy reports 21x ROI, up to 40% cart recovery and 3x engagement; body text also says real-time support produced 2x engagement, creating an unexplained 2x versus 3x difference across scopes. The prior email/SMS baseline is 20% opens and 2-5% clicks; no counts, dates, spend or revenue are disclosed.

    company · accessed 2026-07-13
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