RIntelligence
BProof grade
9Metrics retained
2Evidence records
BolnaVendor

Reported outcomes

65 %Interview cost reductionMeasurement window was not disclosed. · BolnaBaseline: Prior per-interview cost was not disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
100 interviews_more_thanSimultaneous interview capacityCapacity-test date and sustained duration were not disclosed. · BolnaBaseline: Prior concurrent capacity was not disclosed. · Formula: This is a direct vendor-reported count, duration or scale measure; source records, counting rules and any derived calculation are not disclosed.
50 %_approximatelyCandidates called within three hoursWithin three hours of the relevant candidate event · BolnaBaseline: Pre-Bolna share was not disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
90 %_approximatelyCompletion after reschedulingCohort and measurement window were not disclosed. · BolnaBaseline: Prior reschedule completion rate was not disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
2 xCompletion multiple from WhatsApp and SMS nudges versus cold outreachMeasurement window was not disclosed. · BolnaBaseline: Cold-outreach completion rate and cohort size were not disclosed. · Formula: Source-reported comparison multiple; not converted to percentage points.
40 %Previously absent candidates completing after repeated nudgesNudge period was not disclosed. · BolnaBaseline: The starting absent-candidate cohort size was not disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
5 minutesLongest interview duration on dedicated storyObservation window was not disclosed. · BolnaBaseline: This is a snapshot maximum, not a before/after outcome. · Formula: The homepage and dedicated story report conflicting variants; the underlying source records, denominator and calculation method are not disclosed.
17.1 minutesLongest interview duration on homepageObservation window was not disclosed. · BolnaBaseline: This is a snapshot maximum, not a before/after outcome. · Formula: The homepage and dedicated story report conflicting variants; the underlying source records, denominator and calculation method are not disclosed.
6.8 minutesAverage interview duration on homepageObservation window and denominator were not disclosed. · BolnaBaseline: This is a snapshot average, not a before/after outcome. · Formula: The homepage and dedicated story report conflicting variants; the underlying source records, denominator and calculation method are not disclosed.

Context and boundaries

Workflowanalytics_reporting_and_experimentation–workflow_automation_and_ai_agentsBolna reports that Awign automated technical screening, candidate scheduling and follow-up, reducing interview cost and increasing completion at high concurrency.
Implementation?The story mixes an undated capacity snapshot with event-specific and otherwise undisclosed measurement windows.
CaveatsNamed, quantified and vendor-hosted; no customer-owned publication was found, so this is grade B rather than A.–Dedicated-story duration values conflict with the homepage. The raw 0.0-minute average appears malformed and is preserved here as a source defect rather than a normalized metric; no preferred value is inferred.–The story does not disclose cohorts, formulas, confidence intervals or an audited measurement period.vendor_owned

Source trail

  1. Bolna homepage

    Bolna markets an India-oriented platform for inbound and outbound multilingual voice agents, with no-code and API control, bulk calling, real-time custom API triggers, human transfer, workflow integrations, 20+ model providers and India/US or on-premises deployment. It says 1,000+ companies use Bolna across 10+ vernacular Indian languages and exposes five named customer-story cards whose metrics sometimes conflict with the dedicated stories.

    company · accessed 2026-07-13
  2. Awign customer story

    Bolna says Awign automated technical screening and scheduling, reporting 65% lower interview cost, 100+ simultaneous interviews, roughly 50% of candidates called within three hours, roughly 90% completion after rescheduling and twice the completion from WhatsApp/SMS nudges versus cold outreach. The dedicated metric panel says 5.0 minutes longest and 0.0 minutes average, while the homepage says 17.1 and 6.8 minutes; the impossible-looking average and cross-page conflict are preserved.

    company · accessed 2026-07-13
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