RIntelligence
BProof grade
7Metrics retained
1Evidence records
GoKwikVendor

Reported outcomes

2.5 xRetention growthOne year · GoKwikBaseline: Prior retention count/rate is not disclosed. · Formula: Retention definition and endpoints are absent.
5 xRetention growthThree years · GoKwikBaseline: Prior retention count/rate is not disclosed. · Formula: Retention definition and endpoints are absent.
25.89 % identifiedVisitor identificationNo period is disclosed. · GoKwikBaseline: 20% stated apparel benchmark · Formula: 25.89% - 20% = 5.89 percentage points above stated benchmark
7 x betterWhatsApp ROI versus emailNo period is disclosed. · GoKwikBaseline: Email ROI amount undisclosed · Formula: Channel returns and costs are absent.
20 lakh+ messagesMessages sentNo period is disclosed. · GoKwikBaseline: Volume, not change metric. · Formula: Direct threshold count; deduplication absent.
1.36 lakh visitsUTM visitsNo period is disclosed. · GoKwikBaseline: Volume, not change metric. · Formula: Direct count; visit rules absent.
7.4 x ROASROASNo period is disclosed. · GoKwikBaseline: No prior ROAS is disclosed. · Formula: Revenue and spend are absent.

Context and boundaries

Workflow?
Implementation??
CaveatsVendor-hosted; the two retention multiples use different horizons and undefined retention measures.vendor_owned

Source trail

  1. SAADAA retention case study

    Vendor case: SAADAA reports 2.5x retention in one year and 5x in three years, 25.89% visitor identification versus a stated 20% apparel benchmark, 7x better WhatsApp ROI than email, 20 lakh+ messages, 1.36 lakh UTM visits and 7.4x ROAS.

    company · accessed 2026-07-13
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