RIntelligence
Menu
Index/case studies/gorgias alohas

Proof grade B

ALOHAS

A normalized customer outcome record retained from permitted official evidence.

Gorgias dossier →
BProof grade
8Metrics retained
1Evidence records
GorgiasVendor

Reported outcomes

83% percent as reportedAutomation rateNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
83% percent as reportedResponse timeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
83% percent as reportedTicket outcomeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
50% percent as reportedRevenue outcomeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
80% percent as reportedRevenue outcomeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
78% percent as reportedAutomation rateNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
50% percent as reportedResolution timeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
7 minutes time as reportedResponse timeNo precise result window is stated in the retained outcome sentence. · ALOHAS via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.

Context and boundaries

Workflow?
Implementation??
CaveatsVendor-hosted case; no customer-owned quantified publication was retained.–Customer outcomes may reflect merchant operations, agencies, integrations, promotions or channel mix in addition to Gorgias.vendor_owned

Source trail

  1. ALOHAS Customer Story

    Gorgias hosts a customer story for ALOHAS. Reported outcomes include: ALOHAS gets 83% automation and double the revenue with quick response flow | Solution: ALOHAS used Gorgias Automation Add-on to set up self-service resources, automation, and efficient ticket handling for customer education. Achieving 83% automation rate in chat meant faster response time and double the revenue for ALOHAS.

    company · accessed 2026-07-13
← Back to customer atlas