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Index/case studies/gorgias lskd

Proof grade B

LSKD

A normalized customer outcome record retained from permitted official evidence.

Gorgias dossier →
BProof grade
6Metrics retained
1Evidence records
GorgiasVendor

Reported outcomes

20% percent as reportedAutomation rateNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
40% percent as reportedResponse timeNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
1 minute time as reportedFirst response timeNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
1 minute time as reportedResolution timeNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
20% percent as reportedAutomation resultNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
40% percent as reportedAutomation resultNo precise result window is stated in the retained outcome sentence. · LSKD via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.

Context and boundaries

Workflow?
Implementation??
CaveatsVendor-hosted case; no customer-owned quantified publication was retained.–Customer outcomes may reflect merchant operations, agencies, integrations, promotions or channel mix in addition to Gorgias.vendor_owned

Source trail

  1. LSKD Customer Story

    Gorgias hosts a customer story for LSKD. Reported outcomes include: Within a month of implementation, AI Agent played a key role in helping LSKD increase their email automation rate by 20% all while maintaining the brand’s tone and personal touch. AI Agent was particularly impactful during high-volume periods, such as their mid-year sale, where it handled a spike in inquiries with ease. | Automation handled 40% of tickets, cutting response times from days to minutes

    company · accessed 2026-07-13
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