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Proof grade B

Psycho Bunny

A normalized customer outcome record retained from permitted official evidence.

Gorgias dossier →
BProof grade
6Metrics retained
1Evidence records
GorgiasVendor

Reported outcomes

26% percent as reportedSales outcomeNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
10 years time as reportedCustomer satisfactionNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
26% percent as reportedCustomer satisfactionNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
2 months time as reportedFirst response timeNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
10x multiple as reportedTicket outcomeNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.
26% percent as reportedTicket outcomeNo precise result window is stated in the retained outcome sentence. · Psycho Bunny via GorgiasBaseline: No explicit pre-Gorgias baseline is stated in the retained outcome sentence. · Formula: Reported directly by the vendor case; numerator, denominator or calculation method is not fully disclosed.

Context and boundaries

Workflow?
Implementation??
CaveatsVendor-hosted case; no customer-owned quantified publication was retained.–Customer outcomes may reflect merchant operations, agencies, integrations, promotions or channel mix in addition to Gorgias.vendor_owned

Source trail

  1. Psycho Bunny Customer Story

    Gorgias hosts a customer story for Psycho Bunny. Reported outcomes include: Solution: Psycho Bunny implemented Gorgias's AI Agent, which they named Lisa, to automate 26% of customer tickets, particularly simple FAQs, boosting efficiency and maintaining high CSAT scores. Lisa's ultra-swift responses and empathetic messages have enhanced customer service and reduced workload pressure on human agents during busy sales periods. | “As we continue to grow this multi-million dollar company, the most important thing is maintaining or improving our current KPIs and CSAT, but without raising our customer support overhead. And being able to maintain this for the next 5–10 years.”

    company · accessed 2026-07-13
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