RIntelligence
BProof grade
6Metrics retained
1Evidence records
GupshupVendor

Reported outcomes

3-4 million_per_month_rangeMonthly campaigns or messagesThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: This is a direct reported scale or adoption measure; counting rules and any derivation are not disclosed.
5 %Payment-message conversion in panelThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
4-5 %_rangeTargeted-campaign conversion in bodyThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
10 %Repeat subscriptions increaseThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
38 %Read rateThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: The vendor reports the value directly but does not disclose the calculation inputs, denominator or method.
10000 people_nearlyPeople paying through WhatsAppThe measurement window was not disclosed. · GupshupBaseline: No comparable pre-Gupshup baseline was disclosed. · Formula: This is a direct reported scale or adoption measure; counting rules and any derivation are not disclosed.

Context and boundaries

Workflowcheckout_payments_and_fraud–marketing_engagement_and_campaigns–retention_subscriptions_and_loyaltyWhatsApp subscription renewal and payment campaigns for an OTT service.
Implementation??
CaveatsVendor-hosted named case; no customer-owned quantified publication was retained, so it is not grade A.–No single overall case measurement window, cohort definition or audited methodology is disclosed.vendor_owned

Source trail

  1. Arha Media case study

    Named vendor case: Arha reports 3–4 million campaigns/messages monthly, 10% repeat subscriptions, 38% read rate, nearly 10,000 WhatsApp payers and a panel 5% payment-message conversion versus 4–5% in body copy.

    company · accessed 2026-07-13
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