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Proof grade B

True Balance

High-volume digital-lending onboarding and Video KYC.

HyperVerge dossier →
BProof grade
6Metrics retained
1Evidence records
HyperVergeVendor

Reported outcomes

100000 + applications/dayApplications processed per dayAt case publication; date undisclosed · Souparno Bagchi, COO, True Balance, quoted by HyperVergeBaseline: Customer operating-volume context, not a before/after outcome. · Formula: Rounded lower-bound volume; inclusion and deduplication rules are undisclosed.
40 % to 45% reductionProcessing-time reductionAfter HyperVerge deployment; exact period undisclosed · Souparno Bagchi, COO, True Balance, quoted by HyperVergeBaseline: Prior processing time, numeric duration undisclosed · Formula: (prior processing time - current processing time) / prior processing time; inferred standard reduction formula
3 minutes, upper boundVideo KYC happy-path timeCurrent happy path at case publication · True Balance via HyperVergeBaseline: Several minutes; exact baseline undisclosed · Formula: End-to-end timer start/stop and percentile are undisclosed.
5 minutes, upper boundOverall loan journey timeAt case publication · True Balance via HyperVergeBaseline: No prior end-to-end loan-journey duration is disclosed. · Formula: Parallel underwriting and alternate data contribute; timing scope and percentile are undisclosed.
5 xLending growthMore than four years · True Balance via HyperVergeBaseline: Business scale more than four years earlier; amount undisclosed · Formula: Revenue/loan-volume denominator and HyperVerge attribution are undisclosed.
300000 loans/monthUnique loans per monthAt case publication · True Balance via HyperVergeBaseline: Customer-scale context, not a product outcome. · Formula: Unique-loan and period calculation rules are undisclosed.

Context and boundaries

Workflowidentity_verification_and_complianceHigh-volume digital-lending onboarding and Video KYC.
Implementation??
CaveatsVendor-hosted; the overall loan journey includes non-HyperVerge underwriting inputs.vendor_owned

Source trail

  1. True Balance case study

    True Balance COO Souparno Bagchi reports 100,000+ applications per day, 40–45% lower processing time, a sub-three-minute happy-path Video KYC and a sub-five-minute overall loan journey. The page also gives growth and borrower-coverage context not attributable solely to HyperVerge.

    company · accessed 2026-07-13
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