RIntelligence
Menu
Index/case studies/limechat the indus valley

Proof grade B

The Indus Valley

Three cases covering broadcasts, retry automation, GPT/support, guided commerce and cart recovery.

LimeChat dossier →
BProof grade
10Metrics retained
3Evidence records
LimeChatVendor

Reported outcomes

81.43 % deliveryWhatsApp delivery rateNo exact period is disclosed. · LimeChatBaseline: Prior rate is not disclosed. · Formula: Send/delivery denominator and retries are absent.
15 x ROIWhatsApp ROIOctober after six months; year undisclosed · LimeChatBaseline: Prior ROI is not disclosed. · Formula: Revenue, included costs and formula are absent.
35 x ROIJourney ROISingle-month increase · LimeChatBaseline: 22 · Formula: (35 - 22) / 22 = 59.1% increase
74 % automationBot automationAfter optimization over several months · LimeChatBaseline: Prior rate is not disclosed. · Formula: The source's 15% increase and denominator are ambiguous.
2 x prior ROASROAS multiple after campaign changesExact period is undisclosed. · LimeChatBaseline: 1 · Formula: Prior/current ROAS and cost scope are absent.
1.2 x prior rateConversion-rate multipleNo period is disclosed. · LimeChatBaseline: 1 · Formula: Rates, event and denominator are absent.
47 % increaseCTR increaseNo period is disclosed. · LimeChatBaseline: Prior CTR is not disclosed. · Formula: Prior/current CTR and denominator are absent.
200 % MoM increaseRevenue MoM increase — title/cardMonths are not identified. · LimeChatBaseline: Prior revenue is not disclosed. · Formula: Claim is absent from Results; amounts and attribution are absent.
3 x prior cart conversionCart-conversion multipleNo period is disclosed. · LimeChatBaseline: 1 · Formula: Prior/current rates and cohort are absent.
9 % conversionAbandoned-checkout conversion rateNo period is disclosed. · LimeChatBaseline: Prior rate is not disclosed. · Formula: Checkout/order denominator is absent.

Context and boundaries

Workflowcustomer_support_and_service–workflow_automation_and_ai_agentsThree cases covering broadcasts, retry automation, GPT/support, guided commerce and cart recovery.
Implementation??
CaveatsThe 200% MoM claim is title/card-only.–The three pages are merged as one customer case.vendor_owned

Source trail

  1. How The Indus Valley Drove Consistent MoM Growth and a 15X ROI with WhatsApp

    Vendor case: retry automation, two-way broadcasts, abandoned/PDP-drop journeys and GPT conversation audits. It reports 81.43% delivery, 15x WhatsApp ROI in October after six months of growth, journey ROI increasing from 22x to 35x in one month (59.1% analyst ratio), and 74% bot automation with an ambiguous 15% increase claim.

    company · accessed 2026-07-13
  2. How The Indus Valley gets 2x RoAS and engagement with 2-way WhatsApp Campaigns

    Vendor case: segmented weekend broadcasts and gamified two-way flows. It reports WhatsApp ROAS doubling, 1.2x conversion, 47% CTR improvement and 25% ROI improvement. The same 7–10% discounts are described as 50% more effective without defining effectiveness.

    company · accessed 2026-07-13
  3. The Indus Valley sees a 200% MoM increase in revenue with LimeChat automation

    Legacy vendor case: website widget, guided recommendation, payment links and conversational abandoned checkout. It reports 30% monthly bot-user growth, three-times cart conversion, 10% bot sales conversion and 9% abandoned-checkout conversion. A 200% month-over-month revenue increase appears in the title/impact card but not the detailed results.

    company · accessed 2026-07-13
← Back to customer atlas