Proof grade B
Bharat Petroleum Corporation Limited
Named India public-sector-energy case with rapid implementation, broad multilingual scope and sales, booking, CSAT and accuracy claims.
BProof grade
9Metrics retained
1Evidence records
Yellow.aiVendor
Reported outcomes
Context and boundaries
Source trail
- Bharat Petroleum Urja case
Bharat Petroleum deployed Urja across web, Facebook and WhatsApp in 30 days for 600 use cases and 13 languages; more than 45% of conversations were non-English. The case headline/body report US$10M in sales and 80M+ platform conversations. Impact counters report 500,000 LPG bookings via WhatsApp in four weeks, 4.4/5 CSAT and 99% bot accuracy. Attribution, baselines and metric formulas are not disclosed.
company · accessed 2026-07-13