FarEye

FarEye markets an AI-powered enterprise delivery-management platform covering route planning, capacity, scheduling, visibility, carrier management, revenue-leakage control, integrations and customer experience.

The current navigation exposes Ship, Route, Plan, Smart, Track, Execute, Experience, Grow and Analyze as named modules; the hub body omits Plan, Smart and Grow, so module-level pages were checked separately.

FarEye says it was founded in 2013 and grew from 35 employees and 10 customers to 150+ customers, 450+ employees, 30+ countries and $150 million in funding.

The leadership page names Kushal Nahata as CEO and co-founder, Gaurav Srivastava as CPTO and co-founder, Gautam Kumar as COO and co-founder, Manoj Rathi as CFO and Suryansh Jalan as Chief Business Officer.

FarEye lists FAREYE TECHNOLOGIES PRIVATE LIMITED at Lotus Business Park, Sector 127, Noida, India, plus entities and offices in the United States, United Kingdom, Singapore, Dubai, Australia and the Netherlands.

The DPA identifies Roboticwares Private Limited or affiliates as FarEye for the agreement, defines FarEye as processor, and lists AWS, Elastic Cloud, Google Maps, Firebase, CloudAMQP, MapQuest, ArcGIS, HERE and Azure as current subprocessors.

Ship offers checkout delivery options, carrier onboarding, automated carrier selection by speed, NPS, cost and serviceability, rate comparison, label printing, pickup scheduling, OMS integration and automated rate-card and invoice reconciliation.

Route uses AI for real-time routing across owned, outsourced and hybrid fleets, accounting for schedules, vehicle capacity, windows and requirements; it supports order broadcasting, dynamic allocation, EV charging and pre- or post-checkout delivery slots.

Plan uses historical heat maps to create static routes and balance orders, working days and drivers; it also markets demand and order orchestration and freight-invoice settlement.

Smart comprises Smart Service Time predictions, Smart Parking recommendations and Smart Audit checks of proof-of-delivery timestamp, geolocation, photo and signature compliance.

Track provides first-, middle- and last-mile visibility across road, rail and ocean, predictive EDD, customer-specific delay models, control-tower exception alerts and carrier SLA scorecards.

Execute digitizes cross-dock scanning, sorting and consolidation, driver onboarding and instructions, proof of delivery, rate selection, chain of custody, exception handling and return recording.

Experience provides branded web and mobile tracking, proactive SMS and email, scheduling and rescheduling, address or instruction updates, feedback, reviews, customer-care visibility and self-service pickup initiation for returns and exchanges.

Grow is a carrier and logistics-provider customer portal for one-click onboarding, authentication, ecommerce integrations, ML address validation and geocoding, order booking, labels, tracking, claims, billing, invoice and payment-acknowledgement management.

Analyze exposes dashboards for delivery and return rates, capacity utilization, OTIF, attempts, satisfaction, milestones, order aging, dispatch and fleet performance; its page distinguishes seeing and analyzing from taking operational action in the broader platform.

Returns Management supports branded initiation, refunds or store credit, refund tracking, low-rate carrier selection, pickup quality checks, consolidation and cross-dock decisions to destroy, restock or refurbish returned items; no page proves FarEye moves refund funds itself.

FarEye says PILOT is available globally and autonomously coordinates 11 specialized agents for route planning, driver management, failed-delivery recovery, customer outreach through SMS, WhatsApp and IVR, data validation and geocoding, rescue routing, POD audit and invoice disputes, with human-in-the-loop governance for high-risk exceptions.

The May 2026 release adds self-service Analyze DIY dashboards and AI image checks that force drivers to retake POD photos when required signatures, stamps, barcodes or configured visual identifiers are missing.

The March 2026 release adds pending-for-planning dispatch preparation, skill-based recommended or preselected driver assignment, capacity alerts and a Return Outbound Scan that transitions scanned consignments into return-in-progress or out-for-return states.

The public v2 API documents bearer-token authentication and modules for checkout serviceability and rates, slots, consignments, automatic carrier allocation and labels, route plans, pickup booking, track-and-trace webhooks, dispatch, users, hubs, vehicles, assets and GPS; regional endpoints include India.

The retail solution describes automatic owned-fleet routing, carrier selection, dynamic load assignment, invoice reconciliation and auto approval, carrier payments and audits, delivery rescheduling and branded notifications.

FarEye lists 40+ partners and names technology, consulting and system-integrator participants including Microsoft, Blue Yonder, HERE, Honeywell, Oracle, SAP, Spryker, Infosys and Tech Mahindra.

The companies say they will jointly deliver autonomous AI-led supply-chain execution through joint go-to-market solutions, implementation programs and managed services.

FarEye announces a $100 million Series E led by TCV and Dragoneer, with Eight Roads Ventures, Fundamentum and Honeywell participating, and names Kushal Nahata, Gaurav Srivastava and Gautam Kumar as the 2013 founders.

FarEye reports a $25 million Series D led by M12 with Eight Roads Ventures, Honeywell Ventures and existing investor SAIF Partners.

FarEye reports a $13 million Series D extension led by Fundamentum and KB Global Platform Fund, taking the 2020 Series D to $37.5 million and investment-to-date to $51 million.

FarEye says 80% of its global workforce affirmed it as a great place to work with 82% participation, but does not disclose a current employee count.

The hub adds a Pos Malaysia video headed as a journey to 95% FADR and a qualitative HelloFresh video in which an operations executive credits FarEye with proactive communication, feedback capture and routing; it also links several canonical cases.

The official resource sitemaps enumerate 27 canonical /resources/case-studies/ URLs. Blue Dart, Gordon Food Service and QuadX each have a video URL plus a full-case URL, leaving 24 distinct sitemap cases after those three duplicate pairs are merged.

An anonymous African retailer case reports delivery time down 15%, NPS up 15 points, FADR up 5%, cost per delivery down about 3% and shipment volume up 100% year over year.

The anonymous cabinet-manufacturer case reports delivery success at or up 73% with ambiguous wording, NPS up 34 points, OTIF up 16%, successful status updates for 86% of orders, customer scheduling above 55% and manual intervention down 50%.

FarEye says Amway reached 100% ETA accuracy and gained real-time multichannel tracking, ePOD and 3PL performance visibility.

An anonymous appliance case headlines OTIF up 56% but separately reports on-time deliveries up 24%; it also reports NPS up 25 points, volume up 60% in one year, FADR up 6% and carrier-capacity utilization up 28%.

This video-case URL is the same Blue Dart deployment as the fuller /bluedart page and is merged into one normalized case.

FarEye reports Blue Tribe Foods reduced manual effort 25%, improved productivity 40% and reduced return rate from 5.94% to 3.26%.

The Blue Dart case title and result strip report first-attempt success up 22%, while an internal heading says 27%; the case covers a decade-long India partnership, smart allocation, visibility and customer communications.

CouriersPlease selected FarEye Grow for a merchant self-service portal with address verification, labels, rates and tracking; the vendor states first-year goals of 3,500 merchants and 12 million parcels, not realized outcomes.

An anonymous Thai express case reports reducing vehicles from 300 to 130, saving 170 trips daily and about 70,000 yearly, reducing planners 70%, drivers 40% and dispatch time 66%, reaching 97-98% capacity use and planning 50,000 orders with 10+ constraints in about 10 minutes.

An anonymous furniture-retailer case reports on-time delivery up 24%, ETA accuracy up 97%, order volume up 300%, a two-hour window and five-star ratings.

FarEye reports GFS sales up 8.6% in 2021 and says last-mile delivery from stores accounted for 36% of that growth; the homepage simplifies this into a 36% growth headline.

This video URL duplicates the Gordon Food Service deployment and is merged with the full case.

FarEye and a named Svuum CEO quotation support a case reporting 92% OTIF/delivery accuracy, WISMO inquiries down 60% and operating costs down over 50%.

FarEye reports Hilti OTIF up 6%, internal calls down 50%, stakeholder productivity up 12-15%, delivery-process automation at 100% and loading time down 2-4 hours.

The linked PDF names Super Indo and reports 100,000+ routes, 10,000 hours saved, 100% shipment visibility, 99% TMS-app usage success, 12% truck fill-rate optimization, on-time delivery up 5%, fill utilization from 7.8 to 8.7 and route planning from 120 to under 30 minutes.

An anonymous healthcare case marks its impacts estimated: capacity utilization up 30%, on-time delivery up 15% and freight-invoice settlement 5x faster; the customer is described as present in 13 markets.

An anonymous Saudi pharmacy retailer with 1,200 stores across 125 cities and villages reports expanding delivery-management use from 30-40 stores to 100+ stores; the case describes allocation, same-day delivery, tracking and manager-approved driver interchange.

The title identifies Domino's while the body says global pizza chain; it reports delivery time down 27% from 30 to 22 minutes, 1.4 million contactless deliveries and 100% driver-health visibility.

The named Posti video is qualitative and describes a postal operator serving roughly 3 million doorsteps daily; it does not state a quantified FarEye-driven business outcome.

FarEye reports QuadX delivered-order growth of 307%, a 99% peak labeled as productivity on the page, and returns down from 5.94% to 3.26%; the related video calls 99% delivery and pickup success.

The video URL is merged with the QuadX full case and labels the 99% figure as delivery and pickup success.

An anonymous smart-home-gym case reports delivery time down 76%, WISMO down 90% and inventory cost down 20%.

An anonymous cold-chain provider case reports 100% real-time visibility, 99.3% successful deliveries and 100% KPI adherence through automated compliance alerts, temperature monitoring and dynamic ETAs.

FarEye reports Tata Steel achieved 100% operational visibility, 57% less theft and pilferage, 32% faster turnaround, coordination across 20+ stakeholders and $1 million in identified or alerted theft exposure.

The Tonal video is a named qualitative customer story without a reproducible quantified FarEye outcome.

FarEye and a named Creoate operations quotation support 100% automated operations, 250 man-days saved per month and 90% less carrier-onboarding time, with automated selection, labels, rate cards, reconciliation and slots.

FarEye reports Zalora achieved 98%+ first-attempt delivery success and 91%+ successful return pickups through driver assignment, navigation, tracking, POD and failed-delivery reattempts.