Plotch.ai

The current homepage positions Plotch.ai around the Groclake low-level agentic framework for EnterpriseOps, especially complex orchestration pipelines such as AIOps and QuantumOps; it no longer leads with the earlier ONDC commerce-cloud proposition.

Plotch.ai says it was founded in 2022 in India by Manoj Gupta and Monica Gupta, is funded by leading Indian venture firms, pioneered ONDC technology, and has worked with Snapdeal, Paytm, Ola, IDFC First Bank, Marico, Bluestar and 30+ mid-to-large enterprises driving millions of ONDC transactions. The page names six current leaders.

The solutions portfolio markets ecommerce, ITOps, GRC, sales, marketing, call-center, RFP/quote and cloud-cost agents. Commerce claims include search, catalog enrichment, merchandising, recommendations and support; other agents prospect, schedule, create campaigns, route calls and generate proposals.

The current ecommerce solution markets conversational shopping, semantic/multilingual/voice/image search, catalog generation and categorization, price optimization, returns/refunds/cancellations, ticket escalation, recommendations, churn prevention, campaigns, inventory and demand optimization, COD-RTO optimization and best-courier routing. It names Shopify, Magento, WooCommerce, custom commerce, CRM, ERP and logistics integration; full implementation is described as four to six months with early value in six to eight weeks.

Groclake markets authenticated and encrypted ATTP agent communication, guardrails, monitoring, evaluation, voice, reinforcement learning, multi-agent workflows, Cataloglake/Propertylake/Actionlake stores and 50+ connectors. Named connectors include Shopify, WooCommerce, Salesforce, HubSpot, SAP, Oracle, QuickBooks, Slack, Gmail, Teams, Twilio, databases, developer tools and multiple models.

Public documentation describes GrocAgent, ATTP, Agent Registry, Agent Private Cloud, Memorylake, Datalake and Modellake for collaborative agent networks and states that agents can automate order management, ticket resolution, product inquiries and seller onboarding with minimal human intervention.

Plotch.ai discloses professional-services pricing from $10 per hour and $1,000 per project, one-to-three-month delivery, cloud or on-premise deployment and custom enterprise integration. It claims 30+ enterprise clients and describes ecommerce, AIOps, sales, marketing, voice-BPO and cloud-optimization builds.

The complete official case hub contains three anonymous quantified cases: an Indian electronics-parts trader using SDR automation, an ecommerce company with 22 GCP servers using ITOps automation, and a large UAE establishment using bilingual voice/document search. Each reports a 90-day result set and implementation details.

The demo page promises a 30-to-45-minute tailored walkthrough and carries two anonymous testimonials: a Fortune 500 retail CTO reporting 70% lower HR cost and 50% faster service response, and a global financial-services VP reporting 25% less system downtime.

The still-live ERP subdomain presents Groclake infrastructure and pre-built shopping, catalog-generation and customer/seller-support agents; it names Manoj Gupta, Monica Gupta and four functional leaders and gives a Mumbai office address.

The older feature inventory claims storefronts, apps and shopping chatbots; Amazon/Flipkart and social channels; catalog, order, shipment, returns/refunds, promotions, courier priority/serviceability, support-ticket, seller-payment, dispute, inventory, purchase-order, warehouse, invoice and analytics functions. It also lists COD-remittance and courier-invoice analysis.

The ERP demo page offers an AI-agent ecommerce workforce, ONDC connection for traffic, sales, logistics and supply, custom ERP/courier/payment-gateway integration and bespoke workflow automation.

ONDC identified Plotch and NowFloats as technology service providers helping buyer and seller apps join the network during its Bengaluru beta and separately identified Shiprocket among logistics providers.

The current ONDC directory identifies Plotch as TSP for at least nine named live retail participants: AVIGHNAA Compliances India, Craftsvilla, Effizent Seele, Gonuclei, Meesho, RAPIBIZZ India, RK OneStep, Rubaru and Samhita Good CSR Ventures. The rows span buyer, seller and combined participant roles, MSN/ISN models and multiple live geographies.

Plotch markets agents that generate creatives, ad copy and landing pages; automate social posting; target audiences; and optimize paid campaigns across Google, Facebook, Instagram, LinkedIn and other channels.

Plotch markets AI SDR and closer agents for email, LinkedIn and phone prospecting, lead scoring and qualification, demo scheduling, follow-up sequences, proposal/quote generation and dynamic pricing.

The public guide documents installation of the groclake Python library from Test PyPI and API-key/account-ID authentication for CatalogLake API requests.

The docs describe Agentlake registration/retrieval, versioned prompts, A/B testing and Redis-backed Memorylake with session, user-state, task/query and interaction-history persistence; they state Python-library and REST-API support.

Toollake documentation shows programmatic integrations that create calendar events, communicate through Slack, retrieve CRM records and use New Relic telemetry for alerts, diagnostics, triage and self-healing actions such as service restarts.

Antler lists Plotch.ai in its India B2B-software portfolio and describes it as infrastructure for building, deploying and monitoring secure collaborative agent workforces. This confirms Antler as an investor; it does not disclose round size or ownership.

Antler's job board lists Plotch.ai at seed stage with an 11-50 employee band, Mumbai and Singapore locations and a 2020 founding year, while describing the older ecommerce-ERP product.

The official company page still describes Plotch as an AI ecommerce ERP for storefront, app, marketplace, omnichannel and inventory operations, lists a Mumbai location and exposes at least four employee profiles. July 2026 activity simultaneously emphasizes Groclake QuantumOps work, confirming a live shift beyond the older commerce description.

A DPIIT presentation identifies Plotch.ai as an early ONDC technology service provider helping brands and companies onboard quickly. Adjacent bullets about other startups and their investors were not attributed to Plotch.