RIntelligence
BProof grade
8Metrics retained
1Evidence records
Jio HaptikVendor

Reported outcomes

300000 visitors per monthMonthly visitorsThe measurement window was not disclosed. · Jio HaptikBaseline: This is a direct scale, adoption, capacity, or implementation snapshot; no before-state is applicable or disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.
3 to 5 daysTime to launchThe measurement window was not disclosed. · Jio HaptikBaseline: This is a direct scale, adoption, capacity, or implementation snapshot; no before-state is applicable or disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.
15 minutesCallback latencyThe measurement window was not disclosed. · Jio HaptikBaseline: The pre-Haptik baseline and comparison cohort were not disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.
36 percentMonth-over-month increase in lead-qualification conversionThe measurement window was not disclosed. · Jio HaptikBaseline: The pre-Haptik baseline and comparison cohort were not disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.
40 percentFaster lead-qualification conversionsThe measurement window was not disclosed. · Jio HaptikBaseline: The pre-Haptik baseline and comparison cohort were not disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.
19 percentCall-to-qualified conversionJuly to September 2025 · Jio HaptikBaseline: 14 · Formula: (19% - 14%) / 14% × 100 = 35.7%, aligning with the separately reported 36% MoM increase.
40 percentPeak qualification rateWeek of August 20, 2025 · Jio HaptikBaseline: 30 · Formula: 40% observed versus 30% target = 10 percentage points above target.
15 to 17 percentIndustry benchmark for lead qualificationAs reported on the case page · Jio HaptikBaseline: This is a direct scale, adoption, capacity, or implementation snapshot; no before-state is applicable or disclosed. · Formula: Haptik reports this value directly but does not disclose source records, counting rules, denominator, or calculation method.

Context and boundaries

Workflowcustomer_support_and_service–sales_lead_and_conversational_automation–workflow_automation_and_ai_agentsVoice AI Agent Improves Lead Qualification Rate by 40% Driving Faster Conversions and Maximizing ROI
Implementation?July-September 2025 performance narrative
CaveatsThis is Haptik reporting on deployment of one Haptik-family product for another Haptik-family product; it is not independent customer proof.–Vendor-hosted case evidence only in the frozen official corpus; no customer-owned or regulator confirmation was used, so the case is not grade A.vendor_owned

Source trail

  1. Voice AI Agent Improves Lead Qualification Rate by 40% Driving Faster Conversions and Maximizing ROI

    Vendor-hosted case page. Reports the deployment and normalized metrics for Interakt (Jio Haptik product); source is Haptik-owned and does not by itself qualify for proof grade A.

    company · accessed 2026-07-13
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