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Index/case studies/locus bigbasket

Proof grade B

Bigbasket

Locus reports 99.5% SLA adherence and lower route distance at Bigbasket.

Locus dossier →
BProof grade
6Metrics retained
3Evidence records
LocusVendor

Reported outcomes

99.5 %On-time delivery / SLA adherenceNo measurement window is disclosed. · LocusBaseline: No pre-Locus SLA rate is disclosed. · Formula: Directly reported outcome; order counts and calculation are not disclosed.
95 %, more thanVolume utilizationNo measurement window is disclosed. · LocusBaseline: No pre-Locus utilization is disclosed. · Formula: Directly reported outcome; denominator is not disclosed.
863 kmSample route distance before LocusThe sampled route/date is not disclosed. · LocusBaseline: This is the baseline itself. · Formula: Directly reported baseline.
741 kmSample route distance after LocusThe sampled route/date is not disclosed. · LocusBaseline: 863 · Formula: 863 km - 741 km = 122 km reduction.
14.28 %Distance savingsThe sampled route/date is not disclosed. · LocusBaseline: 863 km before; 741 km after · Formula: The source states 14.28%; the displayed 863-to-741 inputs imply about 14.14%, so its formula cannot be reconciled exactly.
10 million customers, more thanCustomers served in case claimThe PDF does not date the customer count. · LocusBaseline: Customer scale; no prior value is relevant. · Formula: Directly reported customer scale.

Context and boundaries

WorkflowDynamic route planning–Driver allocation–Real-time ETA and tracking–Customer delivery slots–AnalyticsLocus reports 99.5% SLA adherence and lower route distance at Bigbasket.
Implementation?No common outcome window is disclosed.
CaveatsNamed, quantified, vendor-hosted proof; grade B.–The stated 14.28% distance reduction does not exactly match the displayed distance inputs.vendor_owned

Source trail

  1. Locus customer success stories and testimonials

    The official customer hub contains named testimonials and metrics for Landmark, Jüsto, Nestlé, Cargills, Capitol Lighting, Blue Dart, Petshop, Lenskart, Agroboga, Tigaraska, Bukalapak, MaxAB, Dairy Farm, Avian, Great Sierra, Captain Fresh, Crofarm, Ather, OLX Autos, Bigbasket, SAR, Quanta, Golintu and 1MG. Lulu's wording is prospective, not an achieved outcome. The hub also links Croma and Rentomojo success-story videos.

    company · accessed 2026-07-13
  2. E-grocery smart logistics case

    A leading Indian e-grocer in 25+ cities used route planning, slots, driver allocation and geocoding; Locus reports 99.5% on-time delivery and 95%+ volume utilization. A companion official PDF identifies Bigbasket.

    company · accessed 2026-07-13
  3. Bigbasket route optimization PDF

    The official named PDF reports Bigbasket reached 99.5% SLA adherence and reduced sample distance from 863 km to 741 km, stated as 14.28%, using route planning, tracking and real-time ETA workflows.

    company · accessed 2026-07-13
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