Locus

Locus presents an API-first, modular order-to-delivery platform for captive, contracted, outsourced and hybrid fleets. Current navigation spans fulfillment automation, dispatch planning, delivery orchestration, track-and-trace and analytics; the page claims 360+ brands, 30+ countries, 1.5B+ deliveries optimized, $320M+ cost savings and 17M+ kg of avoided emissions.

The current TMS page says governed agents plan, execute and settle on real-time data. It documents explainability, immutable decision-to-outcome traceability, evaluation, three autonomy levels, sandbox and rollback controls, human review patterns, private-cloud deployment, 12 million automated decisions per day, 99.97% uptime and a staged FDE-led implementation that transfers ownership to the customer after month six.

Locus markets unified order, dispatch, contract, carrier and driver operations with dynamic routes, automated carrier selection and API connections to TMS, WMS, OMS, CRM and ERP systems. Customer success services cover integrations, modification, change management, training and report analysis.

The current page supports route optimization, best-fit driver and vehicle assignment, roster and shift constraints, parcel sorting and live re-optimization when delays or exceptions occur, while retaining planner override. Its FAQ says 250+ constraints, versus older/current surfaces that still say 180+.

Locus forecasts and schedules fleet and driver capacity using demand, operating hours, shifts and availability, and can direct surge work to third-party carriers.

Current hub tools automate sorting, scanning, picklists, load balancing, unit-to-pallet/truck assignment, chain of custody and end-of-day reconciliation covering payments, undelivered goods, orders and assets.

The current route system models 250+ constraints, assigns orders to vehicles by skills, load, priority, contracts and performance, pushes automatic changes to drivers and dispatchers, predicts ETA and validates proof of delivery. It names SAP, Oracle and Salesforce integrations, says initial API connectivity can take days and phased rollout 8-12 weeks, and separately claims 1,000+ pre-integrated carriers.

The orchestration layer manages captive, contracted and outsourced fleets, automates carrier selection by cost, SLA and constraints, digitizes contracts and allocations, and supports tracking, delivery-slot choice, returns and cancellations.

Locus documents carrier onboarding, API integration, selection using SLA, cost, region and performance, automated rerouting, contract compliance and invoice reconciliation. The page says 700+ carriers, conflicting with 160+ on ShipFlex and 1,000+ on the newer route page.

The product digitizes transporter quotes, contracts, bidding, dispatch, invoice and payout information; it can auto-select and auto-dispatch transporters using cost, speed, zone, commitments, performance and capacity.

ShipFlex markets automated rules-based carrier assignment, labels, tracking, exceptions, returns and analytics across a stated 160+ carrier network. Its official carrier-logo panel includes Shiprocket, establishing a direct network relationship but not its object model, commercial economics or joint go-to-market.

Locus captures and schedules pickups, deliveries, cancellations and returns; consolidates, sorts and dispatches orders across fleet types; and supports delivery slots, failed-delivery handling and manual drag-and-drop resequencing.

The current suite combines a driver app, control tower and tracking page for live order, route, driver and exception visibility. It retains driver-message history but does not document a general agent-memory architecture.

Control Tower exposes planned-versus-actual operations, predictive SLA and deviation alerts, dynamic allocation and configurable escalation that can automatically reassign work or notify a dispatcher for review.

The white-label mobile app sends dispatch instructions and routes, records item scans, signatures and photos for ePOD, tracks breaks and performance, enables post-dispatch rescheduling and partial cancellation, and can initiate configured return-to-origin workflows.

Locus exposes delivery date, time and place at checkout, click-and-collect and recurring delivery options, plus post-order cancellation and rescheduling. It improves the delivery portion of checkout but is not shown processing payment.

The branded tracking experience sends SMS, email and push updates, offers self-service cancellation and rescheduling, and can display promotions, loyalty messaging and upsell banners. Requests can be auto-fulfilled under configured rules or routed to operations.

Locus offers business and location analytics with 250+ operational metrics, plan-versus-actual analysis, root-cause views, benchmarks and maps. The analytics surfaces inform decisions; standalone downstream mutation is not documented.

Locus provides client API collections using Swagger/OpenAPI 2 for order management, entity management and platform entities; authentication access is shared by a representative. No official MCP interface was found.

Locus publishes ISO 27001:2022 and ISO 27701:2019 certificate numbers, SOC 2 Type II and SOC 3 claims, GDPR and HIPAA claims, AES-256 encryption at rest, TLS 1.2 in transit, SAML/ADFS SSO, RBAC, audit trails and configurable data retention/deletion.

The policy identifies Mara Labs Inc. and group affiliates including Mara Studios Private Limited, Mara Labs UG, Mara Labs UK, Loginity, Mara Labs Pte and describes controller rights, retention and deletion procedures.

The official history says Locus was born in July 2015 and registered as Mara Studios Private Limited, founded by CEO Nishith Rastogi and CTO Geet Garg. It lists a $2.75M Series A in 2016, $22M Series B in 2019, $50M Series C in 2021 and 2025 acquisition by Ingka while remaining independent.

CEO Nishith Rastogi says Locus remains a standalone company within Ingka with operational autonomy, its brand, culture, leadership, team, clients and roadmap intact.

Locus announces acquisition by Ingka Investments, with the company operating independently under its existing brand and leadership. It reports 350+ deployments in 30+ countries.

Ingka confirms its acquisition of Locus and says the logistics software company will continue operating independently. The announcement describes route optimization, real-time tracking and capacity planning, but discloses no consideration.

The official LinkedIn page displayed a 201-500 employee size band and 353 associated profiles, headquarters in Wilmington, founding year 2015, and locations including Bengaluru and Mumbai plus offices across North America, Europe, Asia and the Middle East.

The founder announced a $22M Series B from Falcon Edge, Tiger Global, Exfinity and Blume and described more than 100 staff, 40+ clients and one million daily order transactions at that historical point.

Qualcomm Ventures confirms its Series C investment and identifies founders Nishith Rastogi and Geet Garg, a California headquarters and a large India engineering organization. It described 150 organizations in 400 cities at the 2021 announcement.

Locus describes its price as custom, based on delivery volume, regions, fleet composition and selected modules, and targets complex enterprise operations typically above 100 vehicles or with multi-carrier requirements.

The company says enterprise pricing is custom by volume, geography and modules; every engagement includes customer success, integration support and ongoing optimization, with no self-serve or SMB tier.

A company-hosted comparison cites an external ITQlick estimate of roughly $50 per user per month for Locus, conflicting with Locus's direct custom-quote descriptions. Because it is third-party-derived and not a disclosed rate card, it is retained only as a low-confidence ticket indication.

Locus says its agentic TMS is available on AWS Marketplace with AWS billing and terms, private offers, AWS-native deployment and subscription governance.

The official customer hub contains named testimonials and metrics for Landmark, Jüsto, Nestlé, Cargills, Capitol Lighting, Blue Dart, Petshop, Lenskart, Agroboga, Tigaraska, Bukalapak, MaxAB, Dairy Farm, Avian, Great Sierra, Captain Fresh, Crofarm, Ather, OLX Autos, Bigbasket, SAR, Quanta, Golintu and 1MG. Lulu's wording is prospective, not an achieved outcome. The hub also links Croma and Rentomojo success-story videos.

The live official sitemap enumerated 20 distinct current URLs under /case-studies/ at access.

The official legacy hub links four downloadable case PDFs covering Blue Dart, an Indonesian ecommerce operation, freight reconciliation and an Indian fashion ecommerce operation.

An anonymous top Indian fashion e-tailer used automated sorting, geocoding and route assignment; Locus reports more than 60% less sorting time and 99% address accuracy.

A leading Indian e-grocer in 25+ cities used route planning, slots, driver allocation and geocoding; Locus reports 99.5% on-time delivery and 95%+ volume utilization. A companion official PDF identifies Bigbasket.

An anonymous Indian electric-vehicle maker used a custom slot system, DispatchIQ and LOTR; Locus reports 40% more tasks per rider and 30% higher fleet utilization. The customer hub separately names Ather for the same service-booking workflow.

Avian Brands deployed order management, route planning, control tower and driver-app workflows; Locus reports a 95% SLA increase, lead time moving from 1.21 to 0.98 days, 10% higher weight utilization and 100% POD digitization.

An anonymous US lottery operator deployed Dispatch, Capacity and Orchestrator agents with governed assignment and re-planning across 25+ states. Locus reports 20% lower SLA-penalty risk, 18% lower fuel spend and 15% less drive distance/time.

An anonymous FMCG leader deployed five agents and an integration layer across ten Asian countries. Locus reports 3x ROI, 12,000+ trips saved monthly, planning reduced from three hours to five minutes, 25% better next-day delivery and 15% less distance.

An anonymous Fortune 50 parcel and freight leader deployed governed dispatch, capacity, carrier, hub and customer agents. Locus reports weekly execution rising from 75% to 92%, $14M+ annualized capacity opportunity across 25 sites, 99.99% uptime and 5,000+ users.

An anonymous food-and-beverage leader deployed Dispatch, Carrier, Settlement, Capacity, Hub and Customer agents across six Southeast Asian and MENA markets. Locus reports 97%+ SLA adherence, 22% lower procurement cost, 15% better rider time efficiency and about 90% automated POD review.

An anonymous Canadian grocery and meal-kit brand deployed carrier, hub, customer and orchestrator agents. Locus reports 33% faster fulfillment, 15% lower cost, 25% less manual shipping work, 10-20x faster support resolution and 10% higher order frequency.

An anonymous US home-care provider deployed scheduling, capacity, customer and integration workflows. Locus reports clinician visits rising from four to seven daily, sub-ten-second appointment sync, 30%+ scheduling time freed, 99%+ integration reliability and 80%+ first-phase app adoption.

An anonymous Indian FMCG conglomerate used FieldIQ, analytics, network optimization and beat planning; Locus reports 12% higher serviceability, 20% shorter beats and 11% fewer beats.

An anonymous Indonesian FMCG distributor serving 400,000 outlets used FieldIQ and control-tower workflows; Locus reports 30% fewer plans, 12% higher serviceability and 20% lower distribution cost.

An anonymous Indian diagnostics firm present in 190+ locations used route optimization, tracking and a white-label collection app; Locus reports close to 95% SLA improvement.

An anonymous Indian frozen-dessert maker used route planning, network optimization and analytics; Locus reports 8% logistics cost saved, two to three planning hours saved daily and 100% higher resource visibility. An official PDF identifies Rollick.

An anonymous Indian express courier used IntelliSort, geocoding, rider allocation and route planning; Locus reports sorting time falling from 75 to 30 minutes, more than 70% fewer sorting staff and 95-97% mapping accuracy. Official PDFs and the customer hub identify Blue Dart.

An anonymous Indonesian distributor deployed route planning, automatic dispatch, tracking and ePOD; Locus reports 100% POD digitization and track-and-trace, 9% volume-utilization improvement in month one and 34% less distance per order/task.

An Indonesian fresh/frozen meat supplier used route planning, tracking, dynamic allocation and ePOD; Locus reports 18.2% lower vehicle expense, 95% delivery SLA and 100% POD digitization. The customer hub identifies the customer as Agroboga.

An anonymous Indian paint enterprise deployed Settlement, Carrier and Orchestrator agents for invoice creation, reconciliation, approvals and SAP payment-release triggers. Locus reports payment time falling from 45 to seven days, 1,500+ invoices monthly across 160 depots and 5-6% variance flagged.

An anonymous North American retailer replaced six disconnected systems with governed dispatch, hub, capacity, carrier, customer and settlement agents. Locus reports $1M+ savings, 80%+ less manual dispatch, 99%+ on-time store delivery, 95% route compliance and go-live in six to nine months.

Siam Makro/CP Axtra deployed continuous dispatch, capacity-aware slots, app-embedded ETA and COD audit workflows. Locus reports 16.7% lower logistics cost (~$1.2M), planning from two hours to under 30 minutes, 50% more orders per rider, volume from 6.4M to 13.8M in 12 months and 24% fleet-efficiency gain.

The official named PDF reports Blue Dart saved 60% of sorting time, reduced sorting staff 70% and achieved 95% route-mapping accuracy using parcel sorting, geocoding and automated route allocation.

The official PDF is anonymously worded but its file name and the named customer hub associate the deployment with Bukalapak; it reports 25% fewer vehicles, 30% higher capacity utilization and 23% higher SLA compliance.

An anonymous Asian marketplace used contract management, cost validation and approvals. The PDF cover says 25% less reconciliation time and 30% higher first-attempt clearance, while the body says 20% and 35%; the contradiction is preserved.

An anonymous leading Indian fashion ecommerce brand used route optimization, geocoding, sorting and tracking. The PDF reports over 99% address accuracy, over 60% less sorting time, 100% POD digitization and 100% order-fulfillment visibility.

The URL labels the asset Mondelez but the PDF body calls the customer only a leading Indian FMCG conglomerate. It repeats 12% serviceability, 20% shorter beats and 11% fewer beats, and adds 15% longer transaction time, 14% fewer mirror beats and 8% shorter average beat time.

The official named PDF reports Bigbasket reached 99.5% SLA adherence and reduced sample distance from 863 km to 741 km, stated as 14.28%, using route planning, tracking and real-time ETA workflows.

This current-collateral copy repeats the named Blue Dart sorting case and its 60% time saving, 70% fewer sorting staff and 95% route-mapping accuracy.

The official named PDF reports Rollick saved 8% of logistics cost, two to three planning hours daily and achieved 100% resource visibility. It marks some dashboard, scorecard and future batch-scheduling items as work in progress rather than shipped outcomes.

Locus says Jüsto reduced delivery costs 66%, deployed in seven months versus an estimated year and extended service up to 150 km using route planning, order management, tracking, ETA and control-tower workflows.

The official Locus customer hub links this company-hosted YouTube video as a Croma Success Story. No quantified outcome was retained from the video page.

The official Locus customer hub links this company-hosted YouTube video as a Rentomojo Success Story. No quantified outcome was retained from the video page.