RIntelligence
BProof grade
10Metrics retained
1Evidence records
LocusVendor

Reported outcomes

16.7 % reductionLogistics costThe savings period is not disclosed. · LocusBaseline: No starting cost is disclosed. · Formula: Directly reported; cost inputs are absent.
1.2 USD million, approximatelySavingsThe accumulation period is not disclosed. · LocusBaseline: No starting cost or investment is disclosed. · Formula: Directly reported; savings components are absent.
30 minutes, less thanDispatch time per store after LocusNo observation window is disclosed. · LocusBaseline: 2 · Formula: From 120 minutes to under 30 minutes, a reduction greater than 75%; the source labels it 75% faster.
18-20 orders per rider per dayOrders per rider per dayNo observation window is disclosed. · LocusBaseline: 10-15 orders per rider per day · Formula: The source summarizes the range change as 50% more; exact aggregation method is absent.
13.8 million orders in 2025Order volume12 months, 2024 to 2025 · LocusBaseline: 6.4 · Formula: 13.8M / 6.4M = 2.16x; source summarizes as 2x.
24 % increaseFleet efficiencyThe testimonial does not isolate the measurement window. · Siam Makro representative quoted by LocusBaseline: No starting efficiency rate is disclosed. · Formula: Directly reported; utilization inputs are absent.
4000 trucksTruck fleet scaleThe testimonial does not give start/end dates. · Siam Makro representative quoted by LocusBaseline: 500 · Formula: 4,000 / 500 = 8x fleet scale.
6 monthsNationwide rolloutNationwide rollout · Siam Makro representative quoted by LocusBaseline: Implementation duration; no prior rollout is relevant. · Formula: Directly reported duration.
150 stores in 3 monthsStores rolled out in accelerated phase3 months · LocusBaseline: 0 · Formula: Directly reported phase output.
10.9 thousand ridersActive rider networkThe case does not give dates for the rider comparison. · LocusBaseline: 8.2 · Formula: 10.9K - 8.2K = 2.7K additional active riders.

Context and boundaries

WorkflowContinuous wave-based dispatch–Capacity-aware slot grouping–Customer-app ETA and tracking–COD settlement audit trail–Policy and exception governanceSiam Makro is the clearest named current proof of autonomous order-to-dispatch execution at substantial retail scale.
Implementation?Primary volume comparison covers 2024-2025; rollout metrics vary by phase
CaveatsNamed, quantified, vendor-hosted proof; grade B.–The 27M-order 2026 figure is a projection and is not normalized as an achieved outcome.–COD is digitally audited; Locus is not shown taking custody of cash.vendor_owned

Source trail

  1. Siam Makro agentic dispatch case

    Siam Makro/CP Axtra deployed continuous dispatch, capacity-aware slots, app-embedded ETA and COD audit workflows. Locus reports 16.7% lower logistics cost (~$1.2M), planning from two hours to under 30 minutes, 50% more orders per rider, volume from 6.4M to 13.8M in 12 months and 24% fleet-efficiency gain.

    company · accessed 2026-07-13
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