RIntelligence
BProof grade
13Metrics retained
1Evidence records
WatiVendor

Reported outcomes

~80 %Full-program retention90-120-day program · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
~70 %90-day adherence90 days · WatiBaseline: Industry comparison around 35% · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
150000 patientsPatients reached18 months · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
15000 patients/monthNew patients per monthNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
20+ coachesCoach countNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
15+ coachesAlternative coach countNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
90 %Scan-to-onboarding rateNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
78 stepsBot steps120 days · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
60+ %Monthly active rateNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
70+ %Message open rateNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
~35 %Repurchase rateNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
1,500,000+ USD/yearAnnualized revenue impactannualized · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.
days timePilot setup timeNo measurement window was disclosed for this reported value. · WatiBaseline: No comparable baseline was disclosed for this reported value. · Formula: Wati reports the value directly without enough numerator, denominator, cohort or calculation detail to reproduce it.

Context and boundaries

Workflowmarketing_engagement_and_campaigns–retention_subscriptions_and_loyaltyWhatsApp patient engagement, adherence and retention.
Implementation??
CaveatsVendor-hosted and vendor-reported evidence; no customer-owned quantified publication was retained, so this case is not grade A.–No audited methodology or complete cohort definition was disclosed.–The page reports both 15+ and 20+ coaches; those headcount figures remain separate.vendor_owned

Source trail

  1. Wellthy Therapeutics case study

    Vendor case reports about 80% full-program retention, 70% 90-day adherence versus a 35% industry comparison, 150,000 patients in 18 months, 35% repurchase and more than USD 1.5 million annualized revenue impact. Coach-count labels conflict at 15+ and 20+.

    company · accessed 2026-07-13
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